No Such Thing As Cold Calling: Handling the Phone Call

We all get a little unsettled when thinking about the possibility of "cold calling". In your Professional Legal Nurse Consulting practice, think about the different ways you could approach telephoning an attorney for medical records to review.

First, get organized. Try using a spreadsheet. Whether you use Excel or some other spreadsheet format, or write it out by hand, have a contact document organized as follows:
Column 1: Name (Attorney's name or law firm)
Column 2: Address
Column 3: Telephone number
Column 4: Description - make it brief
Column 5: Email address

Second, do a search about the attorney or law firm before you pick up the telephone. Go online and type in the name of the law firm or attorney in the search engine toolbar and see what you get. Cut and paste into your spreadsheet. Or, go to the library and look through an attorney directory.

Third, make the call. There's no time like the present, as it has been said. Now, the next time you make a phone call, think of it as warm calling instead of cold calling and soon it'll turn into hot calling. It gets easier and easier.